Privacy Policy | Aero IPTV

Last updated: 12 November 2026

To confirm: Add the legal name and registered address of the business operating Aero IPTV, and the country whose data-protection law applies. Remove these yellow notes once the details are confirmed.

1. Who we are

This website, aeroiptv.website, is operated by Aero IPTV ("we", "us", "our"). This policy explains how we handle personal information when you visit the website, contact us or purchase a subscription.

2. Information we collect

Information you give us

WhatsApp conversations: your phone number, WhatsApp profile name and the content of messages you send us, including details such as the plan you choose and the device you use.
Order information: information needed to process your order and deliver your account details.
Payment information: payments are handled through the payment method you choose. We receive confirmation of payment and limited related details; we do not ask for full card numbers over WhatsApp.

Information collected automatically

The website is a static site and does not use its own analytics or advertising cookies. Our hosting and network provider (Cloudflare) may process technical data such as IP addresses and browser information for security, performance and abuse prevention. Fonts are loaded from Google Fonts, which may receive your IP address when the page loads.

To confirm: If you add analytics (for example Google Analytics or Cloudflare Web Analytics) or advertising pixels later, update this section and add a cookie notice where required.

Contact form

The form on our contact page does not send or store anything on our servers. It only prepares a message and opens WhatsApp on your device; nothing is shared until you press send in WhatsApp.

3. How we use your information

To respond to your questions and provide customer support
To process orders and deliver and manage your subscription
To send renewal reminders or service notices related to your account
To prevent fraud and misuse of our service
To meet legal or regulatory obligations

We do not sell your personal information.

4. Third-party services

We rely on third parties to run our business, including WhatsApp (Meta Platforms) for messaging, Cloudflare for website hosting, Google Fonts for typography and the payment provider you choose. Each processes data under its own privacy policy.

5. How long we keep information

We keep order and support records for as long as your subscription is active and for a reasonable period afterwards to handle renewals, questions and legal obligations.

To confirm: State a specific retention period, for example 12 or 24 months after your subscription ends.

6. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, or to object to certain processing. To make a request, contact us on WhatsApp (+44 7597 872672). You can also delete your chat with us in WhatsApp at any time.

7. Security

We take reasonable steps to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children

Our service is intended for adults. We do not knowingly collect personal information from children under 18.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it was last revised.

10. Contact

For privacy questions, message us on WhatsApp or visit our contact page.

To confirm: Add a privacy contact email address if you have one.