Aero IPTV FAQ: Answers to Common Questions

Aero IPTV is a subscription service that streams live TV channels, movies, series and PPV events over the internet. You watch it through a compatible IPTV player app on a smart TV, streaming stick, TV box, phone, tablet or computer.

Three things: a compatible device, a stable internet connection and an IPTV player app. We send your login details after you order and recommend suitable apps for your device.

Your login details are sent on WhatsApp once your payment is confirmed. From there, installing a player app and signing in usually takes only a few minutes, and our team can guide you through it.

No. Aero IPTV is delivered entirely over the internet, so there is no dish, aerial or cable installation involved.

Plans start at $14.99 for 1 month, with 3-month ($34.99), 6-month ($54.99) and 12-month ($84.99) options. See the full comparison on our pricing page.

No — every plan includes the same features: HD/FHD/4K, 50,000+ live channels, 70,000+ movies and series, PPV channels, multi-device compatibility and 24/7 support.

Press Buy Now on a plan. WhatsApp opens with a pre-written message containing your plan; send it and our team will reply with payment options and next steps.

Available payment methods can vary by country. Our team confirms the options available to you on WhatsApp when you order.

No. Plans are prepaid for a fixed period and do not renew automatically. Message us when you would like to renew.

Please read our Refund Policy for the full conditions. If you have a technical problem, contact support first — most issues can be solved quickly.

Aero IPTV works with Amazon Fire TV devices, Android TV and Google TV, Samsung and LG smart TVs, Apple TV, MAG boxes, iPhone and iPad, Android phones and tablets, and Windows and Mac computers.

Follow our step-by-step Firestick setup guide. In short: install a compatible player app, open it and enter the login details we send you.

Yes, using a compatible player app from your TV's app store. Our smart TV guide explains the process for both brands.

You can install your account on more than one device. How many streams can play at the same time depends on the connections included with your subscription — please ask us before ordering if you need several screens at once.

Yes, EPG information is available for many live channels and is displayed by player apps that support it. Coverage can vary from channel to channel.

Roughly 10 Mbps for HD, 15–25 Mbps for Full HD and 25 Mbps or more for 4K, on a stable connection. See our internet speed guide for more detail.

Buffering is most often caused by Wi-Fi interference, a busy home network, an outdated app or a device that needs restarting. Try the steps in our buffering guide, and contact us if the problem continues.

Many customers use Aero IPTV without a VPN. Some choose to use one for privacy or because their internet provider manages streaming traffic. If you use a VPN, pick a nearby server with good speeds, as distant servers can reduce performance.

Try another channel to check your connection, then restart the player app. If only one channel is affected, send us its name on WhatsApp so our team can check it.

Message us on WhatsApp at +44 7597 872672. Support is available 24/7. You can also use our contact page.

Send us a WhatsApp message before your plan ends, tell us which plan length you want, and we will arrange the renewal on your existing account where possible.

Line-ups and on-demand titles are updated over time, and specific channels can occasionally be unavailable. If a particular channel is important to you, ask us before ordering.